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Welcome to Mother Denim. These Terms and Conditions outline the rules and regulations for using our website (motherdenimsale.com) and purchasing our premium denim products. By accessing this website and making a purchase, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. Our Customers

Mother Denim caters to denim enthusiasts who appreciate high-quality, specialized denim products. Our target customers value:

  • Premium selvedge denim construction
  • Specialized untreated “Rigid” finishes
  • Classic fits including Bootcut, Flare, and Relaxed styles
  • Durable, timeless denim pieces

Our products are designed for discerning shoppers who understand and appreciate the unique characteristics of untreated denim that molds to the wearer over time.

2. Website Use

2.1 Access and Accounts

You may access most areas of our website without registering. Certain features may require account creation. You must ensure all registration information is accurate and kept current.

2.2 Acceptable Use

You must not:

  • Use our website in any way that causes damage or impairs accessibility
  • Engage in any data mining or similar extraction methods
  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems

2.3 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Mother Denim and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe our products, including:

  • Denim weight and composition
  • Fit characteristics (Bootcut, Flare, Relaxed, etc.)
  • Special treatments (particularly our signature “Rigid” selvedge denim)
  • Sizing information

However, slight variations may occur due to the handmade nature of our products.

3.2 Special Product Notes

Important: Our “Rigid” denim products are untreated selvedge denim designed to mold to your body over time. These items cannot be returned or exchanged due to their specialized nature.

For hygiene reasons, we cannot accept returns of hats.

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.

4.2 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price quoted.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you have the legal right to use any payment method provided.

4.4 Shipping

We offer two shipping options:

  • Standard Shipping ($12.95): via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping: via EMS for orders over $50, delivered within 15-25 business days after shipment

We ship worldwide except to certain Asian countries and remote areas. International customers are responsible for any customs duties or taxes.

5. Returns and Exchanges

5.1 Return Policy

We accept returns of unworn, unwashed items with original tags attached within 15 days of delivery. Exceptions include:

  • Hats (for hygiene reasons)
  • Items marked “Rigid” (our untreated selvedge denim)
  • Final sale items

5.2 Return Process

To initiate a return:

  1. Email [email protected] with your order number and return request
  2. Wait for approval and instructions
  3. Ship the item to: Mother Denim Returns, 43 Tenmile Road, Woburn, US 01801

5.3 Refunds

Refunds are processed within 5-7 business days of receiving your return. Original shipping fees are non-refundable.

5.4 Exchanges

Size exchanges are available where stock permits. You must note your desired replacement in your return request. You may be responsible for additional shipping costs if exchanging for a lower-value item.

6. Liability and Disputes

6.1 Product Use

Mother Denim is not liable for any injury or damage resulting from product use beyond its intended purpose.

6.2 Website Availability

We strive to maintain website availability but are not liable for any temporary unavailability due to technical issues.

6.3 Governing Law

These terms are governed by the laws of the state of Massachusetts. Any disputes will be resolved in the courts of Woburn, Massachusetts.

7. Changes to Terms

We may update these terms periodically. Continued use of the website after changes constitutes acceptance of the new terms.

8. Contact Us

For questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Phone: +1 (XXX) XXX-XXXX
Address: 43 Tenmile Road, Woburn, US 01801